How Converse Helps Practices Today

Converse Health created an automation where letters-of-appeal are drafted, after a medical assistant inputs a patient's chart, proper state-mandated-guidelines, an RFA and review letter. Medical assistants now spend 70% less time per appeal than before.

Converse Health created an automation where worker's comp referral emails are processed and a new patient is registered in the EHR and an appointment is booked with the proper provider. Converse can now handle 20% of total patient appointments with this automation.

Converse Health created a web widget that guides patients towards educational materials for treatment, helps them schedule an appointment and provides basic information about Hand Institute's providers, location and hours.

Converse Health created an automation that processes and filters faxes, finds imaging studies, titles them correctly and places them in the appropriate patient chart. It also can discover the correct referring provider and can task this imaging study to the proper care team.